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Candle Care:

• Keep wick centered and trimmed to ¼’’ at all times.
• Burn candle within sight at all times.
• Keep out of the reach of children and pets.
• Never burn a candle on or near anything that can catch fire.
• Remove all packaging before burning.
• Place on temperature safe surface to avoid heat damage.
• Keep away from drafts.
• Keep wax pool free of debris.
• Do not burn candles for more than 4 hours at a time.
• Discontinue use when ¼’’ of wax remains.
• Do not use water or any other liquid to extinguish your candle 

Soot issues:

 If you are experiencing excess soot from your candle:

• Make sure to trim your wicks to 1/4'' before each lighting you're of candle.
• If you are still experiencing excess sooting, please trim your wick to 1/8’’
• Move candle away from any vents, fans, or air drafts.
• Make sure you are not burning your candle longer than the recommended time of 3-4 hours.

Check out our Wick Trimmer to keep your wicks at the ideal wick length.

*If you are experiencing excess soot and these suggestions are not working, discontinue use and contact us. 

 Cracked candle:

To avoid a crack in your candle:

• Make sure your wicks are trimmed to ¼’’ before each lighting
• Make sure your wicks are centered at all times
• Do not exceed the recommended burn time of 3-4 

 

Wax melt care:

• Burns best if used with ceramic wax warmer
• Place your wax melts in a melt approved wax warmer
• Place your wax warmer in a stable position away from drafts and flammable objects
• Do not leave you warmer on for extended periods of time (max 3 hours at a time)
• Never leave burner/warmer unattended. Put it out/turn it off before leaving the room
• Keep out of reach of children and pets
• You can reuse your wax melt until the scent has faded. Once faded, remove wax residue and add a new wax melt.