Candle care

Getting the best results

Candle Care:

  • Keep wick centered and trimmed to ¼’’ at all times.
  • Burn candle within sight at all times.
  • Keep out of the reach of children and pets.
  • Never burn a candle on or near anything that can catch fire.
  • Remove all packaging before burning.
  • Place on temperature safe surface to avoid heat damage.
  • Keep away from drafts.
  • Keep wax pool free of debris.
  • Do not burn candles for more than 4 hours at a time.
  • Discontinue use when ¼’’ of wax remains.
  • Do not use water or any other liquid to extinguish your candle 

Soot issues:

 If you are experiencing excess soot from your candle:

  • Make sure to trim your wicks to 1/4'' before each lighting you're of candle.
  • If you are still experiencing excess sooting, please trim your wick to 1/8’’
  • Move candle away from any vents, fans, or air drafts.
  • Make sure you are not burning your candle longer than the recommended time of 3-4 hours.

Check out our Wick Trimmer to keep your wicks at the ideal wick length.

*If you are experiencing excess soot and these suggestions are not working, discontinue use and contact us. 

 Cracked candle:

To avoid a crack in your candle:

  • Make sure your wicks are trimmed to ¼’’ before each lighting
  • Make sure your wicks are centered at all times
  • Do not exceed the recommended burn time of 3-4 

 

Wax melt care:

  • Burns best if used with ceramic wax warmer
  • Place your wax melts in a melt approved wax warmer
  • Place your wax warmer in a stable position away from drafts and flammable objects
  • Do not leave you warmer on for extended periods of time (max 3 hours at a time)
  • Never leave burner/warmer unattended. Put it out/turn it off before leaving the room
  • Keep out of reach of children and pets
  • You can reuse your wax melt until the scent has faded. Once faded, remove wax residue and add a new wax melt.